What is covered
Defects that occur during normal use, such as a battery, screen, button, speaker or port that stops working properly.
Refurbished phones come with a 12-month warranty. New phones come with a 24-month warranty.
Defects that occur during normal use, such as a battery, screen, button, speaker or port that stops working properly.
Damage from drops, pressure or liquid, repairs by others, normal wear such as scratches and battery ageing, and loss or theft.
E-mail us with your order number and a short description of the problem. We repair the device, replace it with an equivalent one or refund it.
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