WARRANTY

Peace of mind, included.

Refurbished phones come with a 12-month warranty. New phones come with a 24-month warranty.

What is covered

Defects that occur during normal use, such as a battery, screen, button, speaker or port that stops working properly.

What is not covered

Damage from drops, pressure or liquid, repairs by others, normal wear such as scratches and battery ageing, and loss or theft.

How to claim

E-mail us with your order number and a short description of the problem. We repair the device, replace it with an equivalent one or refund it.